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CRM Software For Manufacturing Industry




CRM Manufacturing Dynamics


The Manufacturing Industry accounts for approximately one quarter of world economic activity. Manufacturing, generally stated, is the use of tools and processing mechanisms that when used together converts raw materials into manufactured goods for various markets world wide. There are many types of manufacturing processes, such as Lean Manufacturing, Flexible Manufacturing, Agile Manufacturing, Rapid Manufacturing and Just In Time(JIT) processes.


Cloud CRM system solutions must recognize that each Manufacturing Process has its own requirements that can range from a need for sharing of joint databases both in-house and with 'outside' partners, absolute inventory control and/or tight scheduling capacity to deliver smooth and reliable production processes. A solid CRM for Manufacturers representatives is also very important for success.

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Salesboom Cloud CRM system Solutions with Manufacturing business Management Software offers customers in the Manufacturing Industry an opportunity to assess, streamline and improve:

  • Operational activities with the automation of basic business processes (marketing, sales, service).
  • Methods of analyzing client behaviour and incorporating business, operational and intelligence strategies.
  • Collaboration with clients on multiple communications channels.
  • Collaboration between organizational team members with multiple partners to ensure a quality client service experience and follow up.
  • Front and back end integration (supply chain) including multiple partner sites/systems (Quickbooks, Microsoft Dynamics, Sage 50, Peachtree, SAP, Oracle).
  • Workflow and assignment processes.

Salesboom offers Cloud CRM system services that address solutions in support of priority business lines in the Manufacturing Industry. The following chart lists some key improvement areas with Cloud CRM software implementation:

MANUFACTURING SALESBOOM Cloud CRM SERVICES

Territory Management

  • Automate assignments based on geography, organizational division, product specialty, etc.
  • Identify and assign appropriate team member or members to customer account.

Relationship Management

  • Understand customer relationships such as subsidiaries, partners/distributors, and associations.
  • Retain and access relationship information a prospect or customer has with other organizations to construct rewarding relationships in sales and customer relationships.

Product Tracking

  • Catalog sizes / specifications for products in an online reference library
  • Create multi-tiered product hierarchies.

Quote Management

  • Indicate threshold levels for discounting by percentage and manage pricing breaks and volume discounts.
  • Manage multiple pricing options to ensure quotes are accurate, complete, competitive, and valid.
  • codify business processes
  • Support addition of new applications and/or databases as needed
  • digitize catalog and content management function for assembling and publishing catalogs from data sources distributed across an organization.
  • reduce change orders
  • reduce clarification calls
  • initiate processes that ensure orders are valid for entry when received.
  • Reduce expedited ordering (fewer production changes)
  • track lot, batch, serial number, component, product registration, site of manufacture, product history, and service history.
  • accommodate real time updates to product structure and pricing to reflect production changes
  • offer tools to team that facilitate a quicker transfer of quotes into orders
  • Use workflow to route product engineering and pricing requests automatically.

Salesboom Cloud CRM system software Solution delivers integrated and synchronized performance across all manufacturing channels from call center, administration, sales and marketing, pricing, distribution and dealer networks, financial administration and inventory control, and specification control to name a few.

What is the price of CRM software?

Some of the benefits of Salesboom's Manufacturing business Software solutions are:

  • Satisfying customer needs and demands.
  • Enhance risk management activities.
  • Track and protect specification and process control.
  • Support and enhance Quality management practices.
  • Strengthen Recall protection protocols.
  • Track and manage inventory systems.
  • Mitigate Increased costs and reduced margins.
  • Pursue global and local opportunities efficiently.
  • Ensure Regulatory compliance.

Salesboom Cloud CRM system software addresses and integrates enterprise requirements from three key areas. Operational, Analytical, and Collaborative. The degree of detail and integration is scalable, and can be modified by owners in real-time. Salesboom.com offers solid customer support, training and professional services as needed.

Salesboom CRM for Manufacturing Power Point Presentation

Secure Cloud CRM Information Exchanges

Information within the Cloud CRM system is secure and accessible based on a highly scalable permissions tree. In scaling the access to information on the site, you are able to protect resources appropriately and open up information resources for sharing based on organizational need. Furthermore, there is Audit Trail functionality built into every item on the system. This assures system services that can identify any information changes, access and sharing activities (and the owners) on the system. You can access Audit information at any time for review and reporting purposes and to demonstrate due diligence in adherence to legal, environmental, financial and commercial security duties common in the Manufacturing Industry.

Continuous Improvement

Salesboom Cloud CRM software for Manufacturers Representatives offers a highly scalable solution for companies in the Manufacturing Industry that embrace continuous improvement strategies. Many of our customers where using SAP, or Siebel crm for manufacturing before deciding to select us instead. It is possible to identify and schedule process changes without downtime or user overload. In acquiring Salesboom flexible Cloud CRM system software you step away from the constraints of fixed solutions. Salesboom.com offers support for rapid configuration of the system, integrating existing systems and processes as needed. With Salesboom Cloud CRM system solution you acquire the capacity to provide the following supports with a continuous improvement model. Salesboom Cloud CRM system software for manufacturers is as flexible as your organization needs to be.

Consider the opportunities for improvement in the following:

  • Capture how your customers define quality, and design corresponding service strategy.
  • Managing and scheduling follow-up sales calls.
  • Track customer contact in system so all sources and types of contact are included and viewable by system users.
  • Online billing and pricing services.
  • User-friendly mechanisms to register customer complaints.
  • Self service tools.
  • Product use/information/technical assistance 24/7.
  • Recognize and address potential problems quickly.
  • Identify and addressing service deficiencies.
  • Track customer interests and personalize product offerings.
  • Collaborative customization or real-time customization.
  • Managing and scheduling maintenance, repair, and on-going support.
  • Integrate cross-functional systems.

Regulatory Compliance

Salesboom Cloud CRM system software facilitates Manufacturing Industries to meet evolving and stringent protocols from a variety of regulatory agencies tracking activities within the sector. These include Environmental, Occupational Safety and Health Administration (OSHA) and Fiscal at both domestic and international levels in order to avoid costly penalties and/or recalls.

ROI

Salesboom Cloud CRM implementation guarantees Manufacturing Enterprises cost containment through streamline production and distribution using front and back end tools as part of standard software offerings. Salesboom.com offers a range of real-time customization to mitigate down time. Guaranteed visibility across all areas from finance to manufacturing with partner networks and across the supply chain are possible within exceedingly generous time frames.

Salesboom Cloud CRM system Solutions with our Manufacturing Management Software helps to make your manufacturing business a lot more Faster, better and more competitive. All of these three points will be discussed below:

Faster

  • With Salesboom Cloud CRM solutions, you are faster to market your new products.
  • Delivering on shorter lead-times.
  • More Responsive Sales, Customer service and technical support.

Better

  • More innovative.
  •  Better quality.
  • More Flexible.
  • More Configurable.
  • Better skills & industry knowledge.
  • More Service Oriented.
  • Better sustainability.

More Competitive

  • Reducing costs of products in terms of SolidWorks, FEA/Simulation and Cost of materials.
  • Reducing costs in Manufacturing as in Automation, Lean, Six Sigma and off-shoring.
  • Eliminating redundant office processes, thus reaching what is called as a “Lean Office”.

 

How Can Salesboom Cloud CRM Help Your Manufacturing Business?


FASTER

  • Centralize Customer Information & Communications.
  • Spend less time waiting for information and have what you need right at your fingertips.
  • Quote faster.

BETTER

 

  • Give Salespeople tools to be more productive.
  • Give Management tools to better manage the team.
  • Give Customer Service people better tools Foster customer loyalty, not just customer satisfaction.

MORE COMPETITIVE

  • Eliminate redundant, duplicate effort (Lean Office).
  • Integrate CRM with ERP.
  •  Integrate SolidWorks with ERP.

 

Know the Customer, Know the Results

Compared to many other types of businesses, manufacturers usually have longer term relationships with their customers.  Most of their revenues are not sourced from one time sales, but instead, from relationships that continue over years or decades. It is not hard to understand why satisfying these existing customers takes precedence over many other activities. You can gain a new customer in a heartbeat, but it takes years for the trust and good business relationships to build up. Best CRM Manufacturing software compatible with Quickbooks.

Care About Your Forecasts, or your Competition Will

Campaign Management: In the past, it was nearly impossible to keep track of each and every issuance and response to every marketing campaign. This made it difficult to evaluate which prospects had received or responded to which campaigns.   In the worst case, prospects would be sent duplicate communications, which made the company look out of touch and sloppy. Today, ERP-Cloud CRM systems track each campaign, to who it was sent, and who responded.  It then is easy for sales people to know what materials have been sent, and, at what critical stage the prospect is within the buying cycle.

Lead management: Salesboom Cloud CRM solutions also now have the capability to track each lead and to follow that lead with appropriate marketing materials at the appropriate time.  Marketing can now send materials that are relevant to the buying stage of the prospect.  Gone are the days of email blasts that covered every prospect, and didn’t speak a message pertinent to that individual. Leads can be handled based on individual behavior, which make the communications more relevant.  Salesboom Cloud CRM system for manufacturing businesses can help you to nurture your leads with the information they desire, not the generic stuff they hate.  You will also be pleased with the new up sell and cross sell opportunities that surface, which will surely lead to more profits.

Segmentation: Today’s Cloud CRM systems software also expand on this tracking capability to allow segmentation of the prospect base.  This means you can send one message to one group and another to another group based on their demographics, personas, locations and the like.  Marketing messages are not well served by “one size fits all” anymore.  The prospect wants to know that you know who they are and understand their unique needs and wants.  Universal communications that do not give this unique feel make the company look unconnected and will lead to losing in front of the competition which offers that.

Professional Services - Cloud CRM Custom Solutions

Salesboom.com offers software and Professional Services that address specific requirements for the Manufacturing Industry and delivers on demand solutions that automate processes on time and within budget while factoring in regulatory constraints.

Salesboom has evolved solid solutions based on dialog and responsiveness to customer needs. Salesboom offers a stable, scalable software solution with a successful deployment based on support and flexibility of our stand-alone and custom integrated Cloud CRM Solutions for Enterprise Resource Planning (ERP) and support and training services offered as part of our implementation.

Salesboom Cloud CRM system software will deploy a solution that enhances services and processes so you can achieve positive ROI in as short a time as possible:

  • Software Solution – our team will help develop CRM plan, strategic placement and requirements development
  • Identify and automate business processes
  • Software and/or process customization
  • Integration of Cloud CRM Software (with existing software)
  • Cleanse/Import Data
  • Reporting on implementation/deployment
  • Professional Training Services and Support Services

The Salesboom Platform:


  • Web Services with Service Oriented Architecture (SOA)
  • Optional Customization - Capacity for user or professional customization and is fully extensible
  • Development and Integration - Web Services API and AJAX / COMET controls are system standards.
  • Cost control - costs are contained because the platform is proven both flexible and stable
  • Partner Networks - An extensive partner network of over 125 different solutions providers
  • Legacy - Salesboom has an API that facilitates integration for web based CRM/ERP solutions with existing front and back office systems

Remember, Salesboom.com has been successfully providing CRM software solutions for manufacturing organizations since 2003. This comprehensive CRM system is far more than a contact manager or a manufacturing database software and assists in managing leads, opportunities and quotes to up-sell and cross-sell for maximized revenue.

As the world's #1 cloud CRM Solution provider, Salesboom helps thousands of manufacturing organizations streamlines and run the entire business on the cloud.

Salesboom CRM software package is a complete system for manufacturing organizations that require inventory management with dynamic replenishment, warehouse management, production planning, and financial accounting. Whether you're a manufacturer, an assembler or a distributor with manufacturing requirements, Salesboom enables you to manage your entire business processes with one integrated Software-as-a-Service (SaaS) package, delivered on demand over the Internet. It delivers the essential visibility and control of key processes that manufacturers need to effectively compete in the market.

Salesboom accurate reporting dashboards make sales forecasting with accuracy is an easy task, while streamlining business processes and reducing overheads. Plus by targeting clients and prospects effectively with the right products, from known customer purchase history and behavior, improves marketing ROI.

With the globalization of supply chains and increasing customer demand for innovation and low cost, manufacturers today need simple, easy, and flexible solutions to more effectively manage their business. Salesboom.com caters these needs with powerful, flexible, integrated and discrete manufacturing system solutions.

Salesboom On Demand hosted Cloud CRM, web-based SFA and ERP Software Industry Solutions:
Aerospace Defense Financial Services - Insurance
Automotive Government Services
Call Centres Hospital
Chemical Hospitality
Clinical Practice Manufacturing
Clinical Research Pharmaceuticals
Communications Retail
Consumer Goods Staffing
Electronics Transportation
Energy Travel
Finacial Services - Banking  

Once you truly gain full visibility into your company's business processes, you'll never want to go back to the dark again. We guarantee it. Take a Free Cloud CRM Software 30-day Trial today, or contact us directly for more information: 1.855.229.2043 (1.855.229.2043) or via e-mail at sales@salesboom.com.

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Team Edition

Cloud CRM Sales Management Software solutions that really speak to the small business. Let our cloud CRM Sales Management Software be there with you during your business growth and development with our Sales Force Automation, Contact Management Software and Customer Service & Support. Whatever your business goals, banking on Salesboom Online Cloud CRM Sales Management Software will help you and your company best manage your sales pipeline.

Professional Edition

An action packed Online, easy-to-use Web Based Cloud CRM Sales management Software solution focusing on Sales Force Automation and Customer Service & Support solutions while integrating company wide in real time. The advantages of cloud CRM Sales management Software applications include streamlined sales processes that will catapult your business to the next level.

Enterprise Edition

Cloud CRM application and Back Office ERP solution integrated across your enterprise in real-time providing your company with the best workflow automation possible. The Enterprise Edition includes Cloud CRM, Sales management software, Inventory Management, Product Management, Project Management, Quickbooks CRM Integration, Accounting and Human Resources Management solutions. Compared to most Web Based Customer Relationship Management Cloud CRM Sales management software vendors, Salesboom is the only to offer a complete Back Office solution integrated across your entire Cloud CRM platform, giving your company the advantage.

Microsoft Outlook CRM Solutions

Salesboom's Cloud Customer Relationship Management Cloud CRM outlook Integration software allows you to keep your existing MS email management software by using its Outlook CRM Solutions. Never mind managing multiple programs for contacts and e-mail; within a single integrated cloud CRM Sales management software platform, Salesboom allows all your Microsoft Outlook data to be easily managed with a single login.

QuickBooks CRM Solutions

Salesboom's QuickBooks Cloud CRM Integration from Salesboom gives you one wide view of your company, customers and data all in one place. Salesboom CRM for QuickBooks gives you a seamless two-way synchronization between your Cloud CRM suite including the CRM Sales management software solution and QuickBooks accounting software, with a 100% data accuracy guarantee.

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